Frequently Asked Questions (FAQ)
Click on a question to drop down to the answer.
Click on a question to drop down to the answer.
Yes, there is complimentary Wi-Fi throughout the hotel and the complimentary use of an internet work station is also available at the lobby level.
The hotel is situated in a tranquil area, yet just a stone`s throw away from Malta`s prime entertainment area. Here one can find a cinema complex, bowling alley, shopping mall, casino and a wide choice of bars, restaurants, nightclubs, shops and open air cafés.
Generally, shops open at 09.00 hrs until 13.00 hrs and re-open in the afternoon from 16.00 hrs until 19.00 hrs. All shops are closed on Sundays except for the Bay Street Shopping Complex in St Julian’s (within 2 minutes walking distance) which is open seven days a week from 10.00 hrs to 22.00 hrs.Pharmacies observe the same opening hours as shops, however they open on a roster basis on Sunday mornings. Please contact Front Desk in order to enquire which would be the closest pharmacy open on the day.
To read more about attractions in Malta, Click Here
Yes the hotel can organise a variety of activities to suit everyone. From a visit to neolithic temples to jeep safaris or a relaxing boat trip to our sister islands !! Just ask the Front Desk Team, and make their experience your own! You may also book a variety of guided tours and excursions online directly with us. Click here to send us a message
Here are some of the tours on sale at the Front Desk:
Yes there is a Health Centre approximately 10 minutes away by car.
Our Front Desk Team can provide a privileged look into the best the island has to offer. The best restaurants? The concierge has dined in them. The latest play, the hottest night spot and the most exclusive shops – our well connected Front Desk Team will know where they are and who to call to extend the warmest welcome.
The Front Desk Team will find a personal stylist, baby sitter, doctor, dentist or personal tour guide – and that`s the easy part. Do you need to change your flight destination, tee-off time at the golf course, a last minute visa, a bouquet of white roses or just a picnic hamper to take to the beach? Our team can produce it all with a single phone call!
No, however a shopping centre is available in walking distance from the hotel.
Yes, the hotel has a General Practitioner on call 24 hours. Should specialist treatment be required the GP will refer the client to the appropriate specialist.
These are available by ordering directly from Reception at least one day in advance.
From 7.00 am till 10.30 am
Yes a 240V adaptor is provided in all rooms.
Depends on traffic but usually it takes 20 minutes by car to get there.
Yes. There is a bus terminus offering visitors various routes to the main places of interest within a 10-minute walk from the Hotel.
Certainly! Book our airport taxi service and our uniformed chauffeur will be waiting for you at Malta International Airport just outside the arrival area. The airport is approximately 10km away from the hotel (30 minutes by taxi). Minibus for more than 4 passengers are also available and the price will depend on the number of passengers.
The Details:
Arrival taxi up to 3 people: 33.00 euros
Van up to 8 people: 50.00 euros
Minibus up to 18 people: 95.00 euros
To book the airport transfer please click here to contact us
Our Guest Care Hosts at Front Desk will be more than happy to quote the prices. Please send us a message with your requirements by clicking here and we shall get back to you with a competitive quote within 24 hours.
Yes, Underground parking is available and all guests may benefit from a preferential rate of €3.00 per day. Please collect your pre-paid vouchers from Reception.
Unfortunately, pets are not permitted in guest rooms or any of the hotel’s public areas, with the exception of service animals. If you will be accompanied by a service animal during your stay, please contact Guest Relations and let us know ahead of your arrival.
Very clean and comfortable room. We especially liked that we had a private balcony overlooking the bay. Food was delicious, a good variety and always being replenished. Staff were very friendly and helpful. Would thoroughly recommend this hotel.
Elaine R